Grove Circular

Introduction

Last updated: 16 January 2023

This is the privacy policy of Grove Circular Ltd (company number 14311006), whose registered office is at Milburn House, 3 Oxford Street, Cumbria, CA14 2AL. Our business is the provision of sustainability consultancy services.

This policy sets out how Grove Circular Ltd (hereafter referred to as “we”, “our” or “us”) use and protect any information that you give or is collected by us. We have published this policy so that you understand what we do with your data and to give you information on your privacy rights and the law. By visiting our website www.grovecircular.com you are accepting and consenting to the practices described in this policy.

All information collected by us will only be used and managed in accordance with this policy.

Grove Circular Ltd may change this policy and updates will be posted on this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 01 September 2022.

If you have any questions about this Privacy Policy, you can contact us:

• by email: info@grovecircular.com
• in writing: 3 Oxford Street, Milburn House, Cumbria, CA14 2AL

Types of data collected and how we collect it

We will collect and process the following data about you:

Data you give us by corresponding with us via phone, email or other means and use of our website including:

• name and job title
• contact information including email address
• demographic information such as postcode, preferences and interests
• cookies
• website usage data

Data we collect about you for marketing purposes from reputable sources including:

• social media e.g. LinkedIn
• relevant data in the public domain e.g. corporate websites
• referrals from existing clients

When you visit our website we collect:

• information that web browsers, mobile devices, and servers typically make available about visitors to a site, such as the IP address, browser type, unique device identifiers, language preference, referring site, the date and time of access, operating system, and mobile network information.
• the approximate location of your device from the IP address. We collect and use this information to, for example, tally for our sit visitors from certain geographic regions.

Use of your personal information

Most of the personal information we process is provided to us directly by you for one of the following reasons and in accordance with UK General Data Protection Regulation (UK GDPR):

• to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information and services that you request from us
• to provide you with information about services we offer that are similar to those that you have already purchased or enquired about
• to notify you about changes to our service and to improve our products and services
• to ensure that content from our site is presented in the most effective manner for you.

If we receive personal information indirectly about you (as described under Types of data collected and how we collect it) we will use it for one of the following reasons:

• to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes
• to ensure that content from our site is presented in the most effective manner for you
• as part of our efforts to keep our site safe and secure
• to periodically send promotional emails about new products, special offers or other information which we think you may find interesting.

Use of cookies

Cookies are small pieces of data that are stored on your computer or other device when websites are loaded in a browser. They are widely used to “remember” you and your preferences. They ensure a consistent and efficient experience on our website. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website, which is hosted by WordPress.com.

You can choose to accept or decline cookies. You can usually modify your browser setting to decline cookies if you prefer.

Links to other websites

Our website may contain links to other websites of interest. If you use these links to leave our site it must be noted we do not have any control over that other website. We cannot be responsible for the protection and privacy of any information which you provide whilst visiting other sites and these sites are not governed by our privacy policy.

Transfer of your data to a third party

We will disclose your personal information to third parties:

• If required for delivery of any contract we enter into with you
• If we sell any business or are acquired by a third party, in which case personal data held about you will be one of the transferred assets.
• If we are under a duty to disclose or share your personal data in order to comply with any legal obligation or for the purposes of fraud protection.

How we store your personal information

We will take all reasonable steps to ensure that your data is treated securely and in accordance with this privacy policy. We have put in place suitable physical, electronic and company procedures to safeguard and secure the information we collect.

We keep your information as described in the section “Types of data collected” (in this policy) for a period of at least 1 year after collection and longer if necessary to provide you with information on our products and services whilst you are a customer, potential client or to meet our legal and regulatory obligations.

We will delete your data in accordance with UK GDPR guidance. For more information refer to: https://ico.org.uk/

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing or withdraw consent – You have the the right to object to the processing of your personal information in certain circumstances. If we are processing personal data about you with your consent, you can withdraw your consent at any time.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us as per our contact details in the “Introduction” section (of this Policy) if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at as per our contact details in the “Introduction” section (of this Policy).

You can also complain to the Information Commissioner’s Office (ICO) if you are unhappy with how we have used your data. Their contact details are:

• Address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
• Phone: 0303 123 1113
• Website: https://www.ico.org.uk